Frequently Asked Questions 

Q Do I need to do anything special before I shut off my machine?
A Yes. When you are ready to shut off your machine, you should first close all of your applications. Next, begin the shut down process by clicking on the Start button, click on Shut Down, answer the "Shut Down Windows" dialog box question of "Are you sure you want to:" by clicking on the "Shut down the computer?" choice and finally click on "Yes". Windows will begin the process of shutting itself down. On the IBM Aptiva, Windows will also power your computer off. On other machines, Windows will display a screen that says "It’s now safe to turn off your computer".
Q The Aptiva Guide starts everytime I turn my computer on. How do I get it to stop?
A While in Aptiva Guide, go to the Main Menu and click on Exit icon (the blue door). The next screen should ask you "Do you want to exit this Aptiva Guide?" Before you click on the Exit icon (the check mark), find the question "Always start Aptiva Guide after rebooting" at the lower left of the yellow box and uncheck it. (You can recheck it in the future should you wish by following the same process and checking the question.) Finish by clicking on the Exit check mark. Now the next time you boot, the Aptiva Guide will not automatically start. To run the Aptiva Guide, see the next question.
Q I turned off the Aptiva Guide from starting up everytime I turned the computer on. Now I want to go back and read some information, but I can't find it. Where is the Aptiva Guide and how do I start it?
A As with most tasks under Windows 95, there are several ways to start the Aptiva Guide:
  • If you haven't changed the default icons on the desktop, find the AptivaWare icon and double-click it. Next double click on the Aptiva Guide icon in the AptivaWare folder. 
  • Alternatively, you can click Start, click Programs, find and then click on AptivaWare, and then click on Aptiva Guide.
In both cases the Aptiva Guide will start and you can proceed as you desire.
Q How do I stop the "Welcome to Windows95" screen from appearing everytime I start my computer?
A The next time you are at the "Welcome to Windows95" screen, look for and uncheck the box labeled "Show this Windows Screen next time you start Windows" in the lower left of the welcome screen. 
Q How do I install some of the extra software bundled with the IBM Aptiva?
A There are several methods available to install new software. Some Aptivas come with an "Aptiva Installer" which you may use, or you can use one of two other methods. Many software packages print install instructions on the disk. 

The first method uses the Control Panel’s Add/Remove Program capability. First, if this is a floppy disk based software package, place Disk 1 into Drive A. If this is a CD based software package, place the CD in the Aptiva’s CD-ROM drive. Now, click on Start, click on Settings, click on Control Panel and double click on Add/Remove Programs. Next, click on the Install button of the "Add/Remove Program Properties" dialog box. Now click the Next button on the "Install Program From Floppy Disk or CD-ROM" dialog box. Control Panel will search the floppy drives and then the CD-ROM drive for a disk with a setup program on it. Once Setup (or sometimes, Install) is found, click on the Finish button. Now the program will load and guide you through the software installation. 

The other method uses the Run Program option from the Start button. As in the above method, first place the diskette or CD-ROM in the appropriate drive. Next, click on Start, then click on Run. A "Run" dialog box will ask "Type the name of a program, folder, or document, and Windows will open for you." You can either type the program name (preceded by a drive designation) or you can use the Browse button to find the appropriate setup/install program and highlight it. You can then click on the OK button and the program will load and guide you through the software installation.

Q I’d like to modify my screen resolution or the number of colors that can be displayed. How do I make these changes?
A Under Windows 95, begin by right clicking on the Desktop. Next, click on Properties. The Display Properties dialog box will appear. Click on the Settings tab, and make your changes by selecting "Color palette" or "Desktop area" and making the desired changes. Press OK to save your changes or Cancel to exit the dialog without your changes being saved.
Q The output from my new ink jet printer has bands of lighter or darker printing. Or, the color output of my ink jet printer looks muddy. Is something wrong with my printer?
A No. Each time you install a new ink cartridge in your ink jet printer, you should print an "alignment" page and a "test" page. The alignment procedure will insure that the ink from the ink cartridges line up correctly. The test page, besides giving you an opportunity to check the output, will use each ink color and prime each ink nozzle with ink.
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